Our History

Unified Subscription

PSW introduced the Unified Subscription service to provide traders with a single digital profile for accessing PSW services. Users can manage their profiles, renew subscriptions, update personal information, and associate bank accounts for relevant trade-related transactions and rebate claims.

Department of Plant Protection (DPP)

DPP was electronically integrated with the PSW system, enabling digital processing of plant quarantine-related trade services. The issuance of Import Permits and e-Phytosanitary Certificates by DPP was deployed through PSW.

API Integration between PSW and PSQCA

API development and integration between PSW and the Pakistan Standards and Quality Control Authority (PSQCA) were completed, enabling electronic exchange of relevant regulatory information and supporting digital processing of PSQCA-related trade requirements.

Integration of Banks

PSW integrated commercial banks involved in international trade finance with the platform, enabling electronic exchange of financial instrument information. This integration supports the digital processing and visibility of trade-related banking transactions.

Federal Seed Certification & Registration Department (FSC&RD)

FSC&RD was electronically integrated with PSW, enabling digital processing of seed-related regulatory requirements. Import Permits and Release Orders are processed electronically through the PSW system.

Federal Board of Revenue (FBR) – NTN Validation

PSW integrated NTN validation functionality to facilitate electronic verification of traders' tax registration information. This integration supports validation of relevant taxpayer information within the digital trade processing workflow.

State Bank of Pakistan (SBP) – Data Visibility

PSW integrated data visibility functionality with the State Bank of Pakistan to support access to relevant trade-related financial information. This integration enhances visibility of financial information associated with international trade transactions.

Securities and Exchange Commission of Pakistan (SECP) – Registration Validation

PSW integrated registration validation functionality with SECP to facilitate electronic verification of relevant company registration information. This integration supports the validation of business information and streamlines trade-related processes.

Single Declaration – Export

The Single Declaration – Export introduced a harmonized set of data requirements for export transactions. It enables traders to submit information electronically through a single platform instead of repeatedly providing the same information to different regulatory agencies.

Single Declaration – Import

The Single Declaration – Import was introduced to digitize import declaration processes through PSW. The service enables traders and Customs Agents to submit import information electronically and supports the integration of relevant OGA requirements into the import workflow.

Trade Information Portal of Pakistan (TIPP)

TIPP was launched as a centralized platform for accessing trade-related information, including procedures, regulations, tariffs, product information and market-access requirements. The portal subsequently expanded its coverage through regular trade-data updates and information from participating OGAs.

Integration with Animal Quarantine Department (AQD)

AQD was integrated with PSW to digitize animal quarantine-related regulatory processes. The integration supports electronic submission and processing of AQD requirements through the Single Declaration and provides AQD officials with access to relevant information through the PSW system.

PSW Trader Support Centre / Helpdesk

PSW established a dedicated Trader Support Centre to provide assistance to PSW users. The service includes a UAN, support email configured with the CRM ticketing system, and integration of PSW's social media channels to support customer queries and service requests.

Access to WeBOC

PSW established connectivity and coordinated access with the WeBOC environment to support a smooth transition towards the Pakistan Single Window ecosystem. PSW and Pakistan Customs continued coordinated development and integration activities to ensure continuity of customs-related processes.

Lab Management System (LMS)

PSW launched the Lab Management System to provide traders and government officials with electronic access to laboratory test reports and compliance information. The system supports the risk-management process and facilitates the integration of laboratories associated with relevant OGAs.

Integration of Pre-Shipment Inspection (PSI) Companies

PSW integrated Pre-Shipment Inspection companies to enable electronic processing and exchange of inspection-related documents. The integration supports DPP-related regulatory processes while reducing manual documentation, improving transparency and strengthening regulatory controls.

Integrated Risk Management System (IRMS)

PSW operationalized the Integrated Risk Management System for Other Government Agencies to apply risk-based selectivity to regulatory transactions. IRMS provides an integrated view of relevant information and supports more efficient risk assessment and decision-making across participating OGAs.

Lab Management System – OGA Laboratory Integration

PSW expanded LMS capabilities by connecting relevant government laboratories with the platform. The integration enables electronic access to laboratory testing information and supports regulatory decision-making and risk management.

IRMS OGA Onboarding

Following the launch of IRMS, PSW began onboarding OGAs onto the risk-management platform. DPP, AQD, FSC&RD and PSQCA were among the OGAs brought into the IRMS environment for risk-based processing of their regulatory transactions.

Pakistan Council of Scientific and Industrial Research (PCSIR) – Laboratory Integration

PSW expanded its Lab Management System to facilitate electronic connectivity with relevant government laboratories, including PCSIR. This integration supports electronic access to laboratory testing information and helps improve regulatory processing, compliance verification and risk-management activities.

Integration with Export Development Fund (EDF)

The Export Development Fund was integrated with PSW to provide electronic visibility of export-related data and information collected through the trade process, supporting improved monitoring and access to relevant export information.

Ministry of Narcotics Control (MNC)

The MNC module was integrated with PSW to enable electronic processing of item registration, quota issuance, and Import and Export Permits. The integration provides MNC officials with digital access to operational information and streamlines the regulatory approval process.

Marine Fisheries Department (MFD)

MFD was integrated with PSW to digitize export-related regulatory processes. The MFD module enables electronic submission of applications for premises registration, renewal and amendments, as well as digital processing and issuance of quality, origin and health certificates.

Mercantile Marine Department (MMD)

MMD was integrated with PSW to digitize regulatory processing related to the import of second-hand vessels. The integration enables electronic document processing and supports risk-based processing of relevant MMD requirements.

Sindh Excise, Taxation & Narcotics Control (ET&NC)

Sindh ET&NC was integrated with PSW to facilitate the automated submission and processing of relevant duties, taxes and OGA charges through the Single Declaration. The module also provides reporting functionality for Sindh Infrastructure Development CESS collection.

DRAP – Phase II

The second phase of DRAP integration expanded the range of pharmaceutical regulatory services available through PSW. The integration further digitized DRAP-related processes and strengthened electronic processing of regulatory transactions.

IPPC e-Phyto Hub Integration

PSW successfully integrated the International Plant Protection Convention (IPPC) e-Phyto Hub to facilitate the electronic exchange of phytosanitary certificates. This integration supports paperless exchange of phytosanitary information for international trade.

DPP – PSI Integration

PSW further strengthened DPP processes by integrating Pre-Shipment Inspection information into the digital workflow. The integration enables relevant PSI information to be incorporated into the regulatory processing of plant-related imports.

Treatment Provider Registration & Onboarding

PSW introduced digital registration and onboarding of treatment providers, allowing relevant service providers to be registered electronically and connected with the treatment-related regulatory workflow.

Treatment Request Filing

PSW enabled electronic filing of treatment requests following submission of the Single Declaration. The service digitizes the treatment request process and connects it with the wider trade transaction workflow.

TIPP Trade Data Integration

Trade data transfer was integrated into TIPP, enabling regular updating of Pakistan's trade data on the portal. By June 2024, TIPP contained more than 29,000 product names and continued to expand its trade and regulatory information coverage.

Treatment Provider Registration

Treatment Provider Registration services were successfully operationalized, enabling treatment providers to complete their registration and onboarding through the PSW digital ecosystem.

China Single Window (GACC) Integration

PSW successfully established connectivity with China's Single Window, under the General Administration of Customs of China (GACC), to facilitate electronic exchange of trade-related information between Pakistan and China. The integration strengthens cross-border digital connectivity, supports paperless trade, and promotes greater efficiency, transparency and coordination in international trade processes.

Drug Regulatory Authority of Pakistan (DRAP) – Phase I

DRAP Phase I was integrated and operationalized through PSW, enabling electronic processing of relevant pharmaceutical regulatory requirements. The integration supports digital submission, processing and issuance of applicable DRAP permits and regulatory documents.

Trade Development Authority of Pakistan (TDAP)

TDAP was integrated with PSW to facilitate digital processing of trade and export-related regulatory services. The integration brings relevant TDAP processes into the PSW digital trade ecosystem.

Provincial Revenue Authorities (PRA)

Provincial Revenue Authorities were integrated with PSW to support electronic processing and exchange of relevant revenue-related information associated with trade transactions.

Pakistan Tobacco Board (PTB)

PTB was integrated with PSW to digitize tobacco-related regulatory processes. The integration enables relevant PTB requirements to be processed electronically through the PSW platform.

Special Technology Zones Authority (STZA)

PSW successfully integrated with STZA to enable relevant STZA services through the PSW ecosystem. The integration connects STZA-related processes with the wider digital trade facilitation platform.

Balochistan Revenue Authority (BRA) – Infrastructure Cess Collection

BRA was integrated with PSW to facilitate the electronic processing and collection of Infrastructure Cess associated with relevant trade transactions. The integration supports automated processing of applicable charges and improves transparency and visibility of provincial revenue collection.

Khyber Pakhtunkhwa Revenue Authority (KPRA) – Infrastructure Cess Collection

KPRA was integrated with PSW to facilitate electronic processing and collection of Infrastructure Cess associated with relevant trade transactions. The integration supports automated handling of applicable charges and strengthens the digital processing of provincial revenue-related requirements.

Punjab Revenue Authority (PRA) – Infrastructure Cess Collection

PRA was integrated with PSW to support electronic processing and collection of Infrastructure Cess associated with relevant trade transactions. The integration helps streamline revenue collection and enables improved visibility of applicable provincial charges within the digital trade workflow.

IRMS Deductive Rule Engine

The enhanced Deductive Rule Engine was deployed in production, enabling automated rule-based risk assessment. The enhancement strengthened IRMS capabilities for identifying and processing transactions according to predefined risk parameters.

IRMS Post-Issuance Audit

PSW implemented post-issuance audit functionality for documents processed through the IRMS Green Channel. This enhancement strengthens regulatory oversight while maintaining the efficiency of risk-based clearance.

Aviation Wing, Ministry of Defence (AWMOD)

AWMOD was successfully integrated with PSW to digitize relevant trade-related regulatory processes. The integration brings applicable AWMOD requirements into the PSW electronic workflow.

Chief Inspector of Boilers – Punjab (CIBP)

CIBP was integrated with PSW to facilitate electronic processing of applicable regulatory requirements related to boilers and regulated equipment.

DRAP – Export Services

DRAP export-related processes were integrated with PSW, expanding the digital services available to exporters and enabling electronic processing of applicable DRAP export regulatory requirements.

IRMS Integration with Marine Fisheries Department

MFD was integrated with IRMS to apply risk-based selectivity to its regulatory processes. The integration supports more efficient assessment and processing of MFD export-related transactions.

IRMS Integration with Mercantile Marine Department

MMD was integrated with IRMS to strengthen risk-based processing of its regulatory transactions and improve the digital assessment of relevant maritime trade activities.

IRMS Integration with DRAP

DRAP was integrated with IRMS as part of the expansion of risk-based regulatory processing. The integration enables relevant DRAP transactions to be assessed through PSW's integrated risk-management framework.

DPP Product Registration

PSW developed digital product registration services for the Department of Plant Protection, expanding the range of DPP regulatory processes available electronically through the platform.

TIPP Expansion

TIPP expanded to more than 40,000 product names, while trade data continued to be integrated and updated regularly. New information and process flowcharts for live OGAs were also added to improve access to trade-related regulatory information.

Engineering Development Board (EDB) - LPCO Issuance

EDB was integrated with PSW to digitize applicable regulatory processes related to engineering and industrial development. The integration enables electronic processing and issuance of relevant Licenses, Permits, Certificates and Other (LPCO) documents through the PSW platform.

Gwadar Port Authority (GPA) - Port Community System (PCS) Integration

GPA was integrated with the Port Community System (PCS), PortVerse, to support digital connectivity among port and logistics stakeholders. The integration facilitates information exchange and coordination across relevant port operations, contributing to greater transparency and operational efficiency.

Karachi Port Trust (KPT) - Port Community System (PCS) Integration

KPT was integrated with the Port Community System (PCS), PortVerse, to strengthen digital coordination among port stakeholders. The integration supports electronic information exchange and improved coordination of port-related activities within the maritime trade and logistics ecosystem.

Licensed Ports, Dry Ports and Terminal Operators – Port Community System (PCS) Integration

PortVerse was developed to connect licensed ports, dry ports, terminal operators and other relevant stakeholders within a unified digital environment. The integration supports information exchange, operational coordination and improved visibility across port and logistics processes.

Port Qasim Authority (PQA) – Port Community System (PCS) Integration

Port Qasim Authority was integrated with PSW's Port Community System (PCS), PortVerse, to support the digitalization of port operations and improve coordination among port authorities, terminal operators, shipping lines, customs and other trade stakeholders. The integration facilitates electronic information exchange and supports more efficient cargo handling, vessel-related processes and port logistics.

Aviation Division – Data Visibility and Monitoring

Aviation Division was integrated with PSW to facilitate electronic exchange of relevant aviation-related trade information and improve data visibility and monitoring. The integration supports streamlined information sharing, improved coordination among relevant stakeholders and more efficient processing of applicable trade-related regulatory requirements.

Chief Inspector of Boilers – Sindh (CIBS)

CIBS was successfully integrated with PSW under the Phase V rollout, bringing relevant regulatory services of the Sindh boiler inspection authority into the digital trade facilitation ecosystem.

Port Community System – PortVerse

PSW launched its flagship Port Community System, PortVerse, to modernize maritime trade and port operations. The platform connects stakeholders across the port and logistics ecosystem and supports secure information exchange, improved cargo processes and greater operational efficiency.

Border Health Services (BHS) – Port Community System (PCS) Integration

BHS was integrated with the Port Community System (PCS), PortVerse, to facilitate digital connectivity and information exchange among relevant port and regulatory stakeholders. The integration supports improved coordination of applicable border health-related processes within the port ecosystem.

Federal Investigation Agency (FIA) – Port Community System (PCS) Integration

FIA was integrated with the Port Community System (PCS), PortVerse, to support digital connectivity and information exchange among relevant port and regulatory stakeholders. The integration strengthens coordination within the port ecosystem and supports more efficient processing of applicable regulatory requirements.

Board of Revenue Sindh (BoRS)

BoRS was integrated with PSW to facilitate digital processing and exchange of relevant provincial revenue information within the trade transaction workflow.

Ministry of Interior (MOI)

The Ministry of Interior was integrated with PSW to enable electronic processing of relevant regulatory requirements associated with cross-border trade transactions.

Small and Medium Enterprises Development Authority (SMEDA)

SMEDA was successfully integrated with PSW to connect relevant SME and trade facilitation services with the digital single-window environment.

DRAP – Medical Devices

PSW completed the integration of relevant DRAP medical device regulatory processes, expanding the range of health-related import requirements that can be processed electronically through the platform.

DPP Product Registration Forms 16, 1 & 17

PSW introduced electronic processing of DPP Product Registration Forms 16, 1 and 17, further expanding digital plant protection and product registration services available through PSW.

Integrated Trade Tariff (ITT) – Phase II

PSW enhanced the Integrated Trade Tariff interface to provide traders and stakeholders with improved access to tariff and trade-related information through a more accessible digital interface.

Electronic Certificate of Origin – Non-Preferential Trade

PSW introduced the Electronic Certificate of Origin for non-preferential trade as a value-added service, enabling electronic processing of certificates and reducing reliance on manual documentation.

IRMS Inductive Rule Engine

PSW completed the Inductive Rule Engine as part of the continued enhancement of IRMS. The capability strengthens data-driven risk assessment and complements the existing Deductive Rule Engine.

IRMS Simulation Capability

Simulation capabilities were introduced for the Deductive and Inductive Rule Engines, allowing PSW to evaluate risk rules and their potential impact before deployment.

IRMS MIS Reporting

Management Information System (MIS) reporting capabilities were introduced within IRMS to provide enhanced visibility into risk-management activities, trends and system performance.

Tajikistan Single Window Integration

PSW successfully completed cross-border integration with the Tajikistan Single Window, enabling electronic exchange of trade-related information and supporting regional digital trade facilitation.

Uzbekistan Single Window Integration

PSW successfully completed integration with Uzbekistan, strengthening regional digital connectivity and enabling electronic exchange of relevant trade information between the connected Single Window environments.